Privacy Policy

Last updated: February 17, 2026

At Crown9 Salon ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crown9.in (or any subdomain), contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect minimal personal information, primarily when you voluntarily provide it to us:

  • Contact details (name, phone number, email address) when you inquire about services, book appointments, or contact us
  • Basic service preferences or notes related to your salon visits (e.g., haircut style, allergies to products)
  • Automatically collected data: IP address, browser type, device information, pages visited, and time/date of access (via server logs)

We do not currently collect sensitive personal data (such as financial information, health data beyond basic allergies disclosed voluntarily, or biometric data) through the website.

2. How We Use Your Information

We use the collected information only for legitimate business purposes, including:

  • Responding to your inquiries and providing salon services
  • Confirming and managing appointments
  • Improving our website and services
  • Communicating important updates (e.g., offers, changes in salon timings — only with your consent where required)
  • Complying with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share it only in limited cases:

  • With trusted service providers (e.g., appointment reminder systems, web hosting) who are bound by confidentiality
  • Within Crown9 Salon branches for providing consistent service
  • When required by law, court order, or government authority
  • To protect our rights, safety, or property (or that of our clients/employees)

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Under applicable Indian laws (including the Digital Personal Data Protection Act, 2023), you have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Withdraw consent (where processing is consent-based)
  • Request erasure of your data (subject to legal retention requirements)
  • Raise a grievance with us or the relevant Data Protection Board

To exercise these rights, contact us at corporate@crown9.in

6. Cookies and Tracking

Our website may use essential cookies for functionality. We do not currently use advertising or analytics cookies that track you across sites. You can manage cookies via your browser settings.

7. Children's Privacy

Our services and website are not directed at children under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: corporate@crown9.in
Subject: Privacy Query

Thank you for trusting Crown9 Salon with your grooming needs.